privacy policy & cookie policy

Privacy Policy

Last updated: 21-Feb-2025
Effective date: 21-Feb-2025

This Privacy Policy describes the policies of Elisidra Srl, Via del Mandorlo n.2, Sesto Fiorentino (FI) 50019, Italy, email: info@elisidra.com, phone: +39 347 3988511, regarding the collection, use, and disclosure of information we collect when you use our website (https://www.elisidra.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without notice and publish the revised version on the Service page. The new version of the Policy will take effect 180 days after publication, and your continued access or use of the Service after that period will constitute acceptance of the new Privacy Policy. We recommend reviewing this page periodically.

Information We Collect

We will collect and process the following personal information about you:

  • Name

  • Email

  • Phone number

  • Address

How We Use Your Information

We use the information collected for the following purposes:

  • Creating user accounts

  • Processing payments

  • Providing customer support

  • Managing information

  • Managing user accounts

If we wish to use your information for other purposes, we will ask for your consent and will use your information only after receiving consent and solely for the purposes for which it was granted, except where legally required.

Retention of Your Information

We will retain your personal information for a period of 90 days to 2 years after the user has closed the account or for as long as necessary to fulfill the purposes for which it was collected. Certain information may need to be retained for longer periods for legal reasons, such as record-keeping, fraud prevention, etc. Residual and aggregated anonymous information, which does not directly identify you, may be retained indefinitely.

Your Rights

Depending on applicable law, you may have the right to:

  • Access, correct, or delete your personal data

  • Receive a copy of your data

  • Restrict or object to active processing of your data

  • Request transfer of your personal data to another entity

  • Withdraw consent to the processing of your data

  • File a complaint with a competent authority

  • Exercise other rights under applicable law

To exercise these rights, you may contact us at info@elisidra.com. We will respond to your request in accordance with applicable law.

Note: If you do not allow us to collect or process the required personal information, or if you withdraw consent, you may not be able to access or use the services for which your information was required.

Cookies and Other Technologies

To learn more about how we use cookies and your choices regarding these tracking technologies, please see our Cookie Policy.

Security

The security of your information is important to us. We will implement reasonable security measures to prevent loss, misuse, or unauthorized alteration of information under our control. However, given the inherent risks, we cannot guarantee absolute security, and you transmit your information at your own risk.

Complaints / Data Protection Officer

If you have any questions or concerns regarding the processing of your information, you can email our responsible officer at info@elisidra.com. We will address your concerns in accordance with applicable law.

Privacy Policy generated by CookieYes.

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